Hearing Impairment and Making Appointments

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Making an Appointment

If you are deaf or hard of hearing and would like to make an appointment to access sexual health services, via text:

  • Please send a text message to 07826 874190
  • You will then receive a text back confirming your request
  • A nurse will be in touch with you by text to discuss which type of appointment you require
  • You will be asked if you require a BSL interpreter at the appointment.

At the Clinic

  • Check in with reception staff (you can show text confirmation)
  • They will advise the clinical staff that you have arrived and
  • You will be approached by a member of clinical staff and taken into the clinical room for your appointment.

Supporting Information

There is a wealth of information around sexual health and relationships available on the Lanarkshire Sexual Health Website. There are also a number of agencies that can offer information and advice on a range of issues for you if you are deaf or hard of hearing to help you access healthcare services:

British Deaf Association: www.bda.org.uk

The National Deaf Children’s Society - www.ndcs.org.uk/mylifemyhealth information to help young people access healthcare services

Action on Hearing Loss - www.actiononhearingloss.co.uk – provide support for people with hearing loss